302 Columbia St. Vancouver, BC engagement@dewc.ca 604-681-8480

New Job Openings

POSTING – 1

HIV/AIDS Community Case Manager

(Temporary / Full-Time Position  /  Internal/External)

The Downtown Eastside Women’s Centre is a Drop-in Centre and Emergency Night Shelter offering a wide variety of services to a diverse community of women and children living in the Downtown Eastside (DTES) of Vancouver.

Reporting directly to the Specialized Services Program Manager, the HIV/Aids Community Case Manager is responsible to provide case management services within the integrated HIV system of care for women from the DTES who are living with HIV.   She will promote and maintain connection with women to positively enhance their overall well-being and physical health.  She will work from a feminist perspective and within an anti-oppression framework.

Primary Responsibilities: 

  • Case Management:  Ensuring low barrier access, the Community Case Manger will engage with women as needs or issues arise that require care coordination or advocacy, providing case management services within an integrated HIV system of care.  She will assess women’s needs to address health status, financial issues, legal issues, housing status, transportation, social supports, nutritional health and/or mental health/addictions. Her responsibilities include supporting women through a referral process to internal and external services such as food security, income assistance, transportation, or immigration ensuring a successful transfer of service. She will refer women who have significant barriers in engaging or adhering to their care plan to the Clinical Case Management Team (STOP Team). 
  •  Education and Programming:  The Community Case Manager will maintain a knowledge of eligibility criteria, application processes and appeal procedures for government and community programs/services; she must possess current knowledge of resources and services including access criteria; submitting articles and information to DEWC newsletter regarding the HIV/Aids Community Case Management program and relevant HIV/Aids issues including harm reduction
  •  Administration:  Undertakes necessary documentation for women’s files as well as ensures reports accurately reflect contract requirement using documentation tools provided.

Required Qualifications:

  • Minimum 5 years related experience working with low-income women, at least 2 years in a women serving or inner city drop-in environment
  • Must have a strong working knowledge and analysis of the issues impacting women in the dtes, including violence against women, HIV/Aids, mental health, homelessness, and addictions
  • Candidate must work from strong feminist analysis and within an anti-oppression framework
  • Knowledge of HIV/Aids, STIs including the related social, political and care issues and the impact on the community
  • Direct experience and knowledge of harm reduction
  • Understanding of and practices a trauma informed care response when working with women
  • Efficient organizational skills including record keeping, scheduling, and problem-solving abilities
  • Demonstrated administrative skills, including report writing
  • Demonstrated computer and IT aptitude
  • Experience providing outreach, accompaniment and advocacy
  • Skilled in program facilitation and development as well as working in partnerships with allied service providers
  • Strong conflict resolution skills and practice
  • Demonstrated crises intervention training and experience
  • Experience providing assisted referral as well as familiarity with support services, agencies and community resources in the Downtown Eastside
  • Excellent communication skills required, including the ability to work in a respectful and cooperative manner with co-workers, and Centre members
  • Ability to work within a chaotic environment and with a diverse community of women
  • A First Aid certificate is required
  • Candidate must undergo a criminal record check
  • Women with addiction issues need to be at least 2 years clean and sober

POSITION DETAILS

  • Start Date: ASAP
  • Full-time / Temporary position 
  • BCGEU-$21 per hr
  • Excellent health and welfare benefits at the conclusion of a successful probationary period including working a 9 day fortnight flex schedule.

POSTING DETAILS:

Please submit a cover letter and resume to the HIV/AIDS Case Manager Hiring Committee, via fax (604) 681-8470 or email hr@dewc.ca

CLOSING DATE:   Open Until Filled

 Aboriginal women and women of colour are strongly encouraged to apply / Additional languages spoken an asset.

 **Please NO phone call or email inquiries.  Only shortlisted candidates will be contacted**


                                               POSTING – 2

                   Human Resources Administrator

                                     (Permanent / Full-Time Position / Internal/External)

The Downtown Eastside Women’s Centre (DEWC) is a Drop-In Centre and Emergency Night Shelter offering a wide variety of services and programs to a diverse community of women and children living in the Downtown Eastside of Vancouver.

The Human Resources Administrator undertakes the day-to-day operations of the organization’s Human Resources administrative functions and duties.  Reporting to the Executive Director, she works with the DEWC Management Team to implement and facilitate best Human Resources practices that are in compliance with current legislation, governing documents, Collective Agreement, and policies and procedures.

Role Summary

  • The HR Administrator supports all aspects of staff hiring including recruitment;, establishing hiring committees; preparing letters of offer; and preparing and conducting orientations and refreshers to HR policies and procedures;
  • She establishes, maintains, and updates personnel files and documents ensuring compliance to PIPEDA, including archiving HR documents and files ensuring their appropriate storage.
  • The HR Administrator schedules staff shifts and maintain all work schedules for the Drop In Center and Night Shelter, including:  maintaining the casual call-in phone list, receiving and processing staff vacations, and maintaining attendance records;  
  • She administers staff wages including processing petty cash, payroll and approving time sheets.
  • She administers, maintains and processes employee wages and benefits including responding to various related systems such as WCB, EI, MPP, MSP, Extended Health & LTD, BCGEU.
  • Conducts criminal record checks; employee references and confirmation of employment status.
  • Develops, maintains and updates the HR manual, staff memo’s and personnel practices which are in line with the collective agreement and other relevant policies and legislation.

Required Qualifications

  • Minimum 5 years related human resources administration experience preferable within a not-for-profit, unionized environment.
  • Demonstrated computer and IT aptitude including Word, Excel, QuickBooks and databases.
  • Efficient organizational skills including record keeping, scheduling, problem-solving and crisis management abilities.
  • Excellent communication skills required, including the ability to work in a respectful and cooperative manner with co-workers and centre members.
  • Must have a strong working knowledge of the issues impacting women in the DTES, including violence against women, mental health, homelessness, exclusion and addictions.
  • Candidate must work from strong feminist analysis and within an anti-oppression framework.
  • Conflict resolution skills and practice as well as crisis intervention training and experience.
  • Ability to work within a chaotic environment and with a diverse community of women.
  • A First Aid certificate is required.
  • Candidate must undergo a criminal record check.
  • Women with addiction issues need to be at least 2 years clean and sober.

POSITION DETAILS:

  • Excluded – Permanent Full Time Position
  • $24 per hr – 70 hour bi-weekly flex schedule

Excellent health and welfare benefits at the conclusion of a successful probationary period including working a 3 vs 4 day week , 7 day bi-weekly flex schedule.

 Please submit a cover letter and resume to the Shelter Peer Support Worker Hiring Committee, via fax (604) 681-8470 or email hr@dewc.ca

CLOSING DATE:        September 5th, 2017 @ 5:00 

 Aboriginal women and women of colour are strongly encouraged to apply / Additional languages spoken an asset.

 **Please NO phone call or email inquiries.  Only shortlisted candidates will be contacted**


     Posting – 3

FT Kitchen Trainer Shift Lead

          (Temporary / Full-Time Position  /  Internal/External)

The Downtown Eastside Women’s Centre is a drop-in Centre offering a wide variety of services to a diverse community of women and children living in the Downtown Eastside of Vancouver. 

The successful candidate must work from a feminist analysis and within a strong anti-oppression framework.

Primary Responsibilities:

The Kitchen Trainer Shift Lead is responsible for coordinating the day-to-day operations within the kitchen program, maintaining both a quality service and product.   She will ensure that all kitchen processes meet the funding contract requirements; meanwhile representing the philosophy, mission and mandate of the DEWC. 

The Kitchen Trainer Shift Lead communicates with all corresponding departments working closely with the Drop-In Program Manager to ensure the smooth operations of the Kitchen Program. She will integrate a community-based approach into the DEWC as the primary principle to guide this position with the goal of engaging Centre members in the functioning and responsibility of the kitchen.

Administration/Operations: A motivated leader who participates in the recruitment, orientation and scheduling of all kitchen staff. She supports the kitchen staff awareness of the DEWC mission & mandate, collective agreement, health & safety standards and DEWC policies and procedures. Over sees staff and works beside all employees to ensure smooth and consistent kitchen services and support for the Drop-In Centre & Emergency Night Shelter.

Program Development: Collaboration with the Program Manager and Skills Development Worker to support, train and manage volunteers from the DEWC Skills Development Program. She will be responsible for communicating effectively and respectfully with volunteers and mediating conflicts as they occur. Must have the skills to supervise staff & meal service to over 400 women per day, in a busy, chaotic and fast-paced environment 

Conflict Resolution/Crisis Management: Manages crises between, within & among kitchen staff, volunteers, and DEWC members including the mentoring of a variety of stress coping skills. She ensures effective communications & team approach values that are consistent for the uninterrupted operations and services within the DEWC as a whole. Individual maintains a culture of ‘people helping people help themselves’.

In Centre Participation:  Contributes regularly within the staff team by: attending staff meetings, development and training, special events, hiring, evaluation, and Centre committees. She takes initiation in the planning of weekly menus, special meals and events, working collaboratively with the Program Manager and Centre staff.

Qualifications:

  • Familiarity with the Downtown Eastside Community and an ability to work with a diverse community of women
  • 3+ years experience/education in a Kitchen Supervisory position (previous non-profit experience preferred)
  • Excellent Kitchen management skills and abilities including knowledge of health through nutrition & meal planning
  • Experienced and confident working within a busy and chaotic kitchen environment
  • Efficient organizational skills including record keeping, scheduling, and rational problem-solving abilities
  • Crisis intervention and conflict resolution skills required (NVCI or related Industry training preferred)
  • Food Safe Level I minimum – First Aid / CPR Training requirement
  • Candidate must undergo a Criminal Records Check for working with Vulnerable Adults & Children
  • Women with addiction issues must be 2 years clean and sober

POSITION DETAILS:

  • BCGEU Union – Temporary /  Full Time position
  • Wage rate $23.00/hour – 70 hour bi-weekly schedule

*Excellent health and welfare benefits at the conclusion of a successful probationary period

 POSTING DETAILS:  Submit cover letter and resume to – The Kitchen Trainer Shift Lead Hiring Committee, in person, via fax (604) 681-8470 or email hr@dewc.ca

CLOSING DATE:  Open Until Filled

*Aboriginal women and women of colour are strongly encouraged to apply / additional languages spoken an asset *

 **Please NO phone call or email inquiries.  Only shortlisted candidates will be contacted**

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